Privacy Policy

Your privacy matters to us. Here's how we handle your information.

Last updated: February 27, 2026

Introduction

Hayward Termite and Pest Control, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and service address that you provide when booking a service, requesting an estimate, or contacting us.
  • Service Information: Details about the pest control services you request, your property type, and service history.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
  • Cookies: We may use cookies and similar tracking technologies to improve your browsing experience.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our pest control services
  • Schedule appointments and communicate with you about your service
  • Send you estimates, invoices, and service-related communications
  • Respond to your inquiries and customer service requests
  • Send promotional offers, coupons, and updates (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., scheduling software, payment processors).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of promotional communications at any time

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: